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Market & Traders

Marketplace

TERMS & CONDITIONS

 

  • All applications to trade at Dover Pride must be made through the Google Forms link. We do not accept applications via email, letter, telephone or any other form unless arranged so by the Market Manager.

  • The Trader is responsible for the setting up and removal of their own structures, for the general cleanliness of their area, and for any losses, damage, or injury arising or resulting from its use.

  • Traders must ensure that all equipment is fit for use and PAT tested where necessary.

  • Pitch sizes are 3m x 3m. Anything above this size may result in extra charges.

  • Pitch sizes are inclusive of any weights and guy ropes you may need to use.

  • Gazebos must be erected, secured and be weighted appropriately. Failure to do so will mean you will be asked to pack down and leave the site and you will not be refunded.

  • Products and display units must be weighted and secured appropriately. Dover Pride is not and will not be held responsible for any product losses that may occur due to issues out of our control (e.g. the weather) and poor display.

  • All stall holders must provide evidence of valid, current Public & Personal Liability Insurance (no less than £5,000,000 for any one incident) or they will be denied access to the event. A current copy must be uploaded when applying to trade. If your PLI certificate is due to expire before the event, we will require an up to date version upon renewal.

  • Vehicles are not allowed on site unless otherwise arranged with the Dover Pride team beforehand.

  • Any vehicles that are permitted on site and stalls/gazeboes must remain in position for the duration of the event.

  • Traders are required to remain for the entirety of the event unless granted explicit permission by the market manager. Departure prior to the event's conclusion will result in forfeiture of any refund and potential refusal of trading privileges with our organisation in future events.

  • Traders are responsible for sourcing and payment for parking their own vehicles off site. Dover Pride is not responsible for covering any costs of parking and/or any incurred parking fines.

  • Traders are responsible for the removal of their own rubbish at the end of the event and recycle where possible. There will be refuse collection on site.

  • We can not provide electricity to Traders. If you need power, you must have use of your own generator.

  • Where necessary, all hot food and grocery stalls must have up to date Food Hygiene/Environmental Health Certificates displayed on the stall.

  • Traders must provide allergen information in writing if you sell or provide food to customers directly. This information, or how to obtain this information, must be signposted clearly to customers.

  • All stalls using LPG gas must bring with them an up to date Gas Safety Certificate for the system they are using. No stall using LPG will be permitted to attend without Gas Safety Certification.

  • Commercial purveyors of food and drink must provide up to date evidence of certification under the Food Safety Act 1990 – Food Hygiene Rating Certificate. A current copy must be sent when booking your attendance.

  • Some unregistered stalls may be accepted without a Food Hygiene Rating Certificate under certain circumstances and at the discretion of Dover Pride (Community groups and Charities). Please contact Dover Pride (doverpridemarket@gmail.com) for further information before sending your form.

  • Smoking is not permitted on site by law on any stall or within the immediate vicinity.

  • Under no circumstances are Traders allowed to sublet stalls.

  • Traders must be set up within the time allocated to them (information will be available on the website once confirmed). Any traders who arrive after this time may be turned away and will not be refunded.

  • Unless otherwise discussed with and permitted by Dover Pride, no stall is permitted to sell or consume alcohol. It is illegal to drink alcohol outside of the Roman Lawn and in doing so you are at your own risk of incurring a fine and your stall will be closed down immediately with no refund. 

  • Refunds are given at the discretion of Dover Pride.

  • Non-attendance, and/or failing to notify Dover Pride or the Market Manager of a non-attendance within 7 days of the event will not receive a refund.

  • Dover Pride reserve the right to refuse any application without stating a reason. This decision is final.

  • Allocation of pitches shall be at the sole discretion of Dover Pride and the Site Manager. Every effort will be made to allocate fair trading sites. No changes of position will be permitted unless otherwise authorised by Dover Pride and/or the Site Manager.

  • Dover Pride accepts no liability for any loss, damage or injury incurred in connection with the event.

  • In applying to trade with us, you indemnify Dover Pride against any such claims.

  • Failure to adhere to Dover Pride’s Terms and Conditions could mean removal from site at any time, with no refund loss of privilege to trade with us in the future.

 

PLEASE MAKE SURE YOU ATTACH YOUR UP TO DATE RISK ASSESSMENT, PUBLIC LIABILITY INSURANCE CERTIFICATE WHEN APPLYING. IF APPLICABLE, PLEASE ATTACH YOUR UP TO DATE EVIDENCE OF CERTIFICATION UNDER THE FOOD SAFETY ACT 1990 (AND FOOD HYGIENE RATING) AND OTHER RELEVANT CERTIFICATION LISTED ABOVE.

FAILURE TO DO SO WILL VOID YOUR APPLICATION. 


Payment must be made in full by the date stated on your invoice. Confirmation of payment acts as a deposit and secures your place to trade at Dover Pride, but failure to send a Risk Assessment and any relevant certification by Wednesday 31st July 2024 means you will not be permitted to trade and you will not receive a refund.

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